Reviews

Take a look at some of the reviews our customers have left over the years.

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Macbook Pro battery replaced today - As always, a fast, efficient, friendly service and at a reasonable price.

Robert Gerrard Avatar Robert Gerrard
15 March 2025

very quick, reliable and knowledgeable. great friendly service would highly recommend for all apple repairs

Tim Barton Avatar Tim Barton
12 March 2025

Friendly and fast - battery replaced the same day

Chris de Coulon Berthoud Avatar Chris de Coulon Berthoud
10 March 2025

I contacted Phil in relation to my very old iPod classic having stopped working. Phil found that most of the electronics had stopped working. Phil replaced a few parts but most importantly saved all my music. Great service from start to finish. Would throughly recommend

Paul Avatar Paul
10 March 2025

Superb service and outcome. My laptop had battery failure. I posted it to ARK, they communicated brilliantly on WhatsApp, fixed it and posted it back. Good value and great service.

Jeremy Vine Avatar Jeremy Vine
1 March 2025

Great service quick repair very friendly highly recommend 👍

Fraser Charters Avatar Fraser Charters
28 February 2025

Had 2 non working ipods and after quick check with Phil and a really professional service and repair now have both back in full working otder. What more could you want. Great service, very helpful

ItsAll Uphill Avatar ItsAll Uphill
26 February 2025

Phil has been repairing my Apple phones, laptops and pads for a few years now, always to a like new standard at reasonable prices, I can't recommend him high enough, I'll always take my kit to him.

Ashley Ventress Avatar Ashley Ventress
23 February 2025

I’ve just had an iPad repaired with a faulty charging port. Phil was very helpful and friendly. Repair was done very quickly so I would recommend to anyone with an Apple product needing a fix.

Keith Cook Avatar Keith Cook
21 February 2025

Dropped my MacBook Pro and as a result the lid no longer knew if it was opened or closed. Phil was able to diagnose, replace the faulty part and fix the problem with zero fuss. Great communication throughout the whole process and I thought the price for his time was very reasonable. Would definitely use him again if needed.

Tommy Boulding Avatar Tommy Boulding
12 February 2025

Great service! I had two phones that needed repairing and was quick & cost efficient. I now have two happy teenagers!

Laura Alcock Avatar Laura Alcock
12 February 2025

Just had a phone and iPad emails sorted What a gent great survive and found time to give me advice many thanks will decently use again highly recommended

John Crouch Avatar John Crouch
11 February 2025

New review: Sent them my HP laptop with a damaged screen. Repaired quickly and at a very reasonable price. Cheers. The hard drive on my iPod Classic packed up, so I sent it to these guys. Upgraded to an SSD drive, and a new battery so hopefully I'll have many more years service from it. Top guys, good communications from email and WhatsApp. Will definitely use this company again

Dave Barnes Avatar Dave Barnes
10 February 2025

Phil fixed my aged ipod - hard disk had stopped working - now like new with an SSD and I am really pleased with the efficient way it was done. Phil Godsiff

Philip Godsiff Avatar Philip Godsiff
3 February 2025

Great service from Philip repairing my son's iphone (smashed screen). Arranged an appointment and the repair was completed there and then. Friendly and professsional; will certainly use Apple Repairs Kent again if needed.

Hannah Light Avatar Hannah Light
2 February 2025

Once again I have received excellent service from Apple Repairs. The screen on iPhone XR was badly damaged and barely usable, the charge port didn’t work anymore, I had resorted to a wireless charger. As I live in Maidstone I did ask for quotes at a few of the repair shops but I was unhappy with the responses, all quoted for a replacement port. All tried the heavy sales approach insisting that I should have it done immediately Quite frankly I didn’t trust them enough to do the repairs required. I decided that I would book into Apple Repairs, the repair was completed in 30 minutes and the port was cleaned and didn’t require replacing. Apple Repairs are excellent and trustworthy and a pleasure to deal with.

Steven Jeff Avatar Steven Jeff
29 January 2025

Great same day service, fixed my son’s I-phone charging fault in a few minutes whilst we waited. Couldn’t have been more helpful and great value

Gordon Turner Avatar Gordon Turner
29 January 2025

Fantastic, friendly and efficient service at a very reasonable price. My iPod was checked over, had it's battery replaced in under an hour and is now as good as new. Thank you so much

Andy “Ffoink” Ffoink Avatar Andy “Ffoink” Ffoink
29 January 2025

Real person review : I had a mac book that had a faulty battery, so I replaced it and left it in a drawer. When I came back to it to get it repaired the battery had expanded and the laptop was dead. In a panic I got onto the Internet to find a place to repair it - as apple wasn't viable. I found Apple Repairs Kent- their contacting system was easy to use, with just the right amount of automation and human interaction. The booking process was simple and the directions to the business were clear and precise. When I showed up I was greeted with a warm smile and an accommodating welcome. I explained the issue and I was given a clear path as to what the next steps would be to try and fix the issue and with that what the costs would be for each eventuality. The advice was upbeat, clear, and reasonable and there was a can do attitude that sometimes you don't get from service repairs. The repair happened promptly, and I When I returned, we chatted for a while and there was a real sense of passion for the work that is done and the desire to really help people with issues with Apple products as opposed to just trying to earn money. It's a business clearly forged from a passion for the products rather than a money making venture. There was so much equipment and tools to complete all manner of jobs it felt like I was in a bond movie when he gets all his gadgets. A great service, a speedy fix and a suitable cost for the remedy. I would highly recommend if you need any future works doing on any Apple products.

Adam Petty Avatar Adam Petty
20 January 2025

Phil replaced the battery in my wife’s IPad. Really good service. I will definitely use again

Colin Lovell Avatar Colin Lovell
14 January 2025

Fabulous from start to finish! knowledge, service, speed, can't recommend high enough 🙂

sammy girl Avatar sammy girl
13 January 2025

Brilliant! Saved me money by cleaning the lightening port on my phone properly, for free. I thought I’d cleaned it out myself, obviously not well enough. He could have just changed the port and charged me a lot of money.

Kevin Dodd Avatar Kevin Dodd
12 January 2025

Great service, easy to book an appointment for it to be fixed on same day I dropped it off. Turned out problem was a broken bit of charger in port, so didn’t even charge me for repair. Bonus of free parking directly outside, which made everything even easier. Would definitely use again and recommend to anyone with an issue with their Apple device.

Rebecca Avatar Rebecca
3 January 2025

I just want to say a big THANK YOU! Phil. My laptop was completely covered from a spilt milkshake. I didn't hold out much hope of it ever working again. But I thought I'd give Phil a call. I thought he'd say "No chance" but he told me to bring it and he'd have a look. The keyboard was all stuck, as you would expect, and couldn't access the internet. To cut a long story short, he diligently worked on it, cleaning it, replacing components and gave it a new sound bar. I couldn't believe it's all working again! Absolutely amazing! Thank you very much Phil. Will definitely recommend you to friends and family.

Janet Durant Avatar Janet Durant
22 December 2024

We had our old 2015 Imac’s hard drive upgraded to the SSD version. Great result the Mac is much faster and no longer hangs up. Great hassle free service from Phillip.

Les Long Avatar Les Long
20 December 2024