iPhone & iPad repairs require specific tools and an anti-static working environment to complete a high-standard repair. We prefer to complete such repairs to the highest quality at our Chatham Dockyard workshop, which is why we opt to collect your device for free and return it to you.
We are offering a FREE local collection and drop-off service for iPhone & iPad repairs within Medway Towns.
Real person review : I had a mac book that had a faulty battery, so I replaced it and left it in a drawer. When I came back to it... read more to get it repaired the battery had expanded and the laptop was dead. In a panic I got onto the Internet to find a place to repair it - as apple wasn't viable. I found Apple Repairs Kent- their contacting system was easy to use, with just the right amount of automation and human interaction. The booking process was simple and the directions to the business were clear and precise. When I showed up I was greeted with a warm smile and an accommodating welcome. I explained the issue and I was given a clear path as to what the next steps would be to try and fix the issue and with that what the costs would be for each eventuality. The advice was upbeat, clear, and reasonable and there was a can do attitude that sometimes you don't get from service repairs. The repair happened promptly, and I When I returned, we chatted for a while and there was a real sense of passion for the work that is done and the desire to really help people with issues with Apple products as opposed to just trying to earn money. It's a business clearly forged from a passion for the products rather than a money making venture. There was so much equipment and tools to complete all manner of jobs it felt like I was in a bond movie when he gets all his gadgets. A great service, a speedy fix and a suitable cost for the remedy. I would highly recommend if you need any future works doing on any Apple products.
Adam Petty 20 January 2025
Phil replaced the battery in my wife’s IPad. Really good service. I will definitely use again
Colin Lovell 14 January 2025
Fabulous from start to finish! knowledge, service, speed, can't recommend high enough 🙂
sammy girl 13 January 2025
Brilliant! Saved me money by cleaning the lightening port on my phone properly, for free. I thought I’d cleaned it out myself, obviously not well enough. He could have... read more just changed the port and charged me a lot of money.
Kevin Dodd 12 January 2025
Great service, easy to book an appointment for it to be fixed on same day I dropped it off. Turned out problem was a broken bit of charger in port,... read more so didn’t even charge me for repair. Bonus of free parking directly outside, which made everything even easier.
Would definitely use again and recommend to anyone with an issue with their Apple device.
Rebecca 3 January 2025
I just want to say a big THANK YOU! Phil. My laptop was completely covered from a spilt milkshake. I didn't hold out much hope of it ever working... read more again. But I thought I'd give Phil a call. I thought he'd say "No chance" but he told me to bring it and he'd have a look. The keyboard was all stuck, as you would expect, and couldn't access the internet. To cut a long story short, he diligently worked on it, cleaning it, replacing components and gave it a new sound bar. I couldn't believe it's all working again! Absolutely amazing! Thank you very much Phil. Will definitely recommend you to friends and family.
Janet Durant 22 December 2024
We had our old 2015 Imac’s hard drive upgraded to the SSD version. Great result the Mac is much faster and no longer hangs up. Great hassle free service from... read more Phillip.
Les Long 20 December 2024
i’ve been going to these guys for over 12 years and they are the best . Professional, speedy and good value. In a completely different league from the pop up... read more stalls or high street shops. I know, i mistakenly tried one once!
Gael Lewis 19 December 2024
Excellent and prompt service, easy to book and very quick to complete repair, thoroughly recommend for any apple repairs from iPhone battery or screens to laptops.
Keith Wright 18 December 2024
13/12/2024
Another excellent experience and massive thank you to Phil. The screen on my A1707 Apple Mac Pro laptop failed so I was not able to access my data and I... read more had no back up. Dropped it to Phil and after a speedy investigation he offered me the options available going forward. The issue has been resolved to my joy and relief. Cannot recommend him highly enough. Top notch individual, being kind, courteous, trustworthy and professional. Don’t hesitate to seek his services. Thanks again Phil.
Previous reviews:
Had my mother's iPhone screen replaced by Phil. Excellent, courteous service. Highly recommended. Note that you have to book an appointment online... not just turn up...
Further to my review above, I have recently had my mother’s iPhone screen replaced once again. The service that Phil provides is top notch. The number and quality of reviews received speaks volumes. Once again I can highly recommend him for your apple repair needs. Cheers again, Phil. You have the right recipe for success right there. Respect
Stan Northover 13 December 2024
Extremely helpful and knowledgeable. An absolute pleasure to deal with Phil.
He upgraded my hard drive earlier in the year & advised that the battery was starting to show signs of... read more deterioration. The battery was changed last week and now has a decent amount of charge.
I shall certainly be using his services again.
Kev
K High 10 December 2024
Received a top quality service of a highly skilled technician, would definitely recommend Apple repairs kent. Philip was a genuinely honest and helpful gentleman, delivering a first rate service.
Philip Cullen 5 December 2024
Top Notch Service As Always … why go anywhere else!
Al Wareham 28 November 2024
Philip was fantastic today. I woke up this moring to find my iphone stuck on a black screen and just the apple logo. I went to a repair place near... read more my work who said it needed to be reset and I would loose everything on it. No other option. This was also going to cost me £50. I found Apple Repairs Kent on google and called them and spoke to Philip. He said bring it in and he will take a look. I left it with him for about an hour. Came back to collect it and he had managed to rest it completely, without loosing anything on it. All for just £20. I am so grateful for this. Philip was friendly, informative and extremely helpful. Will definitely recommend and use again in future. Thank you Philip you made my day.
Jenna Weller 28 November 2024
Iphone 15 frozen after trying to restore, easy to book an appointment which is recommended. Took less than half an hour for software to be reinstalled and iphone back to... read more perfect working order. Very reasonable cost too, was expecting more. Would definitely recommend.
Carol Kennard 28 November 2024
Please book below if you’d like us to collect your device from you for FREE and repair it at our workshop in Chatham Dockyard.
Repairs are normally completed within 2-3 working days depending on parts availability and workload.