Fast, Reliable Home IT Support Across Medway and Kent
Looking for trusted home computer repairs in the Medway Towns or surrounding Kent areas? PM Repairs offers professional and affordable computer repair and IT support services directly to your home.
Whether your laptop won’t turn on, your PC is running slow, or you need help setting up a new device, we offer friendly local support without the hassle of travelling to a shop.
Areas We Cover
We provide home visits across the Medway Towns, including:
- Chatham
- Gillingham
- Rochester
- Strood
- Rainham
We also cover surrounding villages and wider Kent locations including Sittingbourne, Maidstone, Gravesend, Canterbury and nearby areas.
If you’re unsure whether we cover your postcode, just get in touch — we’re happy to help.
How much will it cost?
Our call-out fee includes the first hour of work on-site and is paid for upfront when booking below, online.
The call-out fee varies depending on your location:
- Medway Towns – £60 including the first hour.
- Gravesham – £70 including the first hour.
- Maidstone – £70 including the first hour.
- Swale – £70 including the first hour.
- Dartford – £70 including the first hour.
- Tonbridge and Malling – £70 including the first hour.
- Tunbridge Wells – £100 including the first hour.
- Sevenoaks – £100 including the first hour.
- Ashford – £100 including the first hour.
- Canterbury – £120 including the first hour.
- Dover – £120 including the first hour.
- Folkestone and Hythe – £120 including the first hour.
- Thanet – £120 including the first hour.
- East Sussex – £150 including the first hour.
- West Sussex – £200 including the first hour.
- Surrey – £200 including the first hour.
- Greater London – £225 including the first hour.
We then charge £60 per hour after that. Price includes repairing software issues, setting up computers & peripherals, diagnosing hardware problems and tuition. The price does not include any hardware parts or additional software that may be required.
How does it work?
- Book an appointment using the calendar below.
- Pay the call-out fee as shown above, which includes the first hour on-site (excluding any parts that might be needed for repairs).
- Most issues are repaired on-site within the first hour.
- If further repairs are required and we cannot repair on-site, we will need to transfer your machine to our dedicated workshop. You will be given an estimated repair time for this service. There will be no additional charges for time unless a hardware repair is required.
- Once repairs are completed, we will organise a suitable time to return your machine, set it back up in your home or office, demonstrate it working and or provide tuition.
Our Home Computer Repair Services
Laptop, PC & Apple Mac & MacBook
- Computers not powering on
- Broken laptop/macbook screens
- Charging issues
- Overheating problems
- Hardware upgrades (RAM, SSD installation)
Slow Computer Fixes
Is your computer taking forever to start up? We specialise in:
- Speed optimisation
- SSD upgrades
- System clean-ups
- Removing unnecessary software
Virus & Malware Removal
- Pop-ups and scam warnings removed
- Virus and spyware cleaning
- Security software setup
- Data protection advice
WiFi & Internet Troubleshooting
- Slow broadband diagnosis
- Router setup & optimisation
- WiFi dead spot solutions
- Smart device connectivity issues
Data Recovery & Backup Setup
- Recovering lost files
- Hard drive diagnostics
- External backup setup
- Cloud backup configuration
New Computer Setup
Bought a new laptop or PC?
We’ll:
- Transfer your data
- Install software
- Configure email
- Set up printers and WiFi
- Provide basic tuition if needed
Why Choose PM Repairs in Medway & Kent?
✔ Local, independent business
✔ Home visits available
✔ Clear, honest pricing
✔ No technical jargon
✔ Fast response times
✔ Support for all major brands
We understand how important your computer is for work, family and everyday life. Our goal is to fix your issue quickly and efficiently, without unnecessary upselling.
Home IT Support for Families & Small Home Offices
We support:
- Home users
- Remote workers
- Students
- Small home businesses
- Elderly customers needing patient guidance
Whether it’s a one-off repair or ongoing support, we provide reliable local service you can trust.
Emergency Computer Repairs in Kent
Computer stopped working unexpectedly?
We offer urgent call-outs across Medway and the surrounding Kent areas where availability allows. Same-day appointments are often possible.
Affordable & Transparent Pricing
We believe in simple pricing with no hidden fees.
Before any work begins, we explain:
- The problem
- The recommended solution
- The total cost
No surprises. No pressure.
Book a Home Computer Repair in Medway Today
If you need home computer repairs in Medway Towns or anywhere in Kent, contact PM Repairs today.
We’re ready to get your technology working properly again — quickly and professionally.