Hi! I’m Phil, the owner of PM Repairs. I’m well into my 40s and married with 5 boys, 20 years to 7 years and live in Rochester, Medway, Kent, UK.
I’ve always been interested in taking things apart and repairing them, whether it be a car engine, gearbox, washing machine or computer. I guess that’s just the way my brain is wired (excuse the pun!)
All my working life, I have repaired tech. I had a 2-week stint working in a transport office and quickly learned that an office job wasn’t for me. I’ve worked only for one company in the late 90s to early 2000s, repairing PCs, Macs, server hardware, printers, laptops and photocopiers. I was based in Kent but worked in the field, travelling all over the UK.
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It’s not my first time seeing help for my Apple devices, was the third time, but the attention to the customer didn’t diminished at all. This time I had my... read more
jancsi
16 August 2025Apple in Bluewater told me that my 5 year old immaculate iPad Pro was only suitable for "recycling" due to a poor USB-C connection port. The tech proceeded to tell me... read more
Tony Woodyatt
15 August 2025In one word - Outstanding. From booking the appointment on an easy to use website, the You Tube directions and communication overall it has been first class. Since getting the... read more
Mick
14 August 2025 -
Very professional and convenient while you wait service at a very good price.
Andy Elmes
8 August 2025I have used Apple Repairs Kent for repairs to many of my IOS devices ( Watches & iPhones) over the last few years.Offering great value and prompt repairs... read more
Anthony Smith
2 August 2025First rate service very pleased with the expert repair will always be my fist port of call for phone repairs
Gary Stevenson
31 July 2025 -
Quick, professional service and easy to book - thank you!
Tamzin Sellar
30 July 2025Honestly the absolute best! Had a faulty macbook screen post travelling from holiday (I will have words with Emirates!) and needed my macbook pro fixed asap for NEXT DAY DELIVERY... read more
Antonia Daniel
30 July 2025Excellent. I was very impressed with the customer service and I will definitely use this company again if needed. Would highly recommend to others.
Ian Dampier
24 July 2025 -
Fantastic service. Booked slot online at 8am, dropped iPad off at Apple Repairs 9.30. Picked up 2.30pm. Highly recommend this company
Jacky Long
24 June 2025Over the moon with the service provided by Apple Repairs Kent! Very quick and efficient whilst also very professional, my iPhone now as good as new! Would definitely recommend to... read more
luca di massa
23 June 2025First class I cannot fault this Company on price , quality and service.
Jimbo
21 June 2025 -
A very friendly, prompt and efficient service thank you
David Evans
2 June 2025I first used Apple repairs back in 2011 and was very pleased with the service provided. Last week i had the misfortune of cracking my ipad screen and once again... read more
Michael murphy
27 May 2025I have to say the service from Apple Repairs Kent was fabulous. The are located at Chatham Dockyards and even have a video on YouTube to show you how to... read more
Sarah Clarke
3 May 2025
Eventually, I took the leap and began working for myself, starting at home and quickly outgrowing the back bedroom, needing more space and eventually moving into local offices. This was my first limited company formed, and I had a few employees. These were great times. We were one of only a handful of companies that started repairing handheld PDAs as used by such companies as Zara, RAC & Swale Heating. We worked closely with some large corporations, which saw the company grow exponentially.
When the Apple iPhone was first released in 2007, we quickly bought several handsets and began understanding the electronics. We quickly offered repair services, making us the top result in Google for Apple iPhone Repairs in the UK, beating even Apple themselves in Google’s organic search results! Oh yeah, I also dabble with website building and SEO optimisation!
So, here I am still on the bench many years later, fixing all kinds of tech, but mostly focusing on Apple hardware. You’ll find me hidden away in my office/workshop located in Chatham Historic Dockyard during the week. Weekends are our own, and I spend much time with my family. Our youngest sons enjoy football and play for local teams, so our weekend mornings are pretty much full, but we enjoy it!
If you have a tech device that needs looking at, give me a shout. I’m only too happy to try and help. If we can avoid adding electronics to landfills, that’s a win!
TLDR: I’m Phil, 46 years of age and live in Rochester, Kent. I am a jack of all trades and can turn my hand to many things but prefer to work on consumer electronics. I’m self-taught and learn by doing. I’m a methodical thinker and can understand most electronic and engineering principles. I am meticulous in my work and endeavour to find cost-effective solutions while avoiding electronic waste.